Civic data / Toronto Open Data

Toronto 311

A ward-level view of customer-initiated service requests, their volume, and their current status.

2026 year to dateSource updated 2026-10-08
Requests logged430,607In the 2026 source file
Completed or closed76.1%327,567 requests
Active at snapshot56,874New or in progress
Cancelled40,112Current status in source file

Creation month

Request volume

Requests
  • 59,285
    6,184 not currently completed or closed
  • 45,807
    5,744 not currently completed or closed
  • 41,518
    7,400 not currently completed or closed
  • 43,773
    8,611 not currently completed or closed
  • 47,144
    11,125 not currently completed or closed
  • 51,712
    14,511 not currently completed or closed
  • 47,785
    14,258 not currently completed or closed
  • 44,144
    14,457 not currently completed or closed
  • 49,439
    20,750 not currently completed or closed
Completed or closed nowOther current statuses

Latest published status

Status mix

Requests
  • Completed320,075
  • Cancelled40,112
  • In Progress34,963
  • New21,911
  • Closed7,492
  • Unknown6,054

Geography

Top wards by request count

Top 10
  1. Toronto-Danforth (14)26,329
  2. Davenport (09)24,353
  3. University-Rosedale (11)23,632
  4. Beaches-East York (19)22,758
  5. Etobicoke-Lakeshore (03)21,910
  6. Eglinton-Lawrence (08)21,860
  7. Parkdale-High Park (04)21,247
  8. Toronto-St. Paul's (12)20,711
  9. Spadina-Fort York (10)19,118
  10. Scarborough Southwest (20)18,708

Counts are not adjusted for ward population.

Service demand

Most common request types

Top 8
  1. Road Pothole / Road Damage24,387
  2. Property Standards and Maintenance Violations15,684
  3. Residential Bin Lid Damaged14,623
  4. Tree Emergency Clean-Up11,294
  5. Sidewalk Snow Clearing Required11,262
  6. Injured - Wildlife11,098
  7. General Pruning10,993
  8. Road Plowing Request10,933